Government Outsourcing
Government Service Outsourcing
Browse the group's engagements with government entities and the scope of services delivered with each.
Government entities
01
Sharjah City Municipality
02
Sharjah Electricity, Water and Gas Authority (SEWA)
The SEWA project launched in 2014, providing consumption-bill payment through nine branches spread across different locations in the Emirate of Sharjah. It is an exceptional, specialised financial project delivering the best payment methods, whether quick payment or financial settlements.
03
Federal Authority for Identity and Citizenship
04
Sharjah Economic Development Department
The delivery of licensing services and company contract attestation has been outsourced, comprising:
05
Ministry of Justice and the Courts
Providing a suite of judicial services, including:
06
Ministry of Human Resources and Emiratisation
Centres licensed by the Ministry of Human Resources and Emiratisation, operating to unified controls, standards, and identity under the Ministry's supervision.
Contract items
Services contracted with each entity
01
Outsourcing and management of the Medical Fitness Centre – Al Nasserya
Sharjah City Municipality
02
Outsourcing of tenancy-contract attestation services — new and renewal, clearance certificates, previous years, and the issuance of certified true copies
Sharjah City Municipality
03
Outsourcing of comprehensive suburbs services (parking, Salik, and foodstuffs)
Sharjah City Municipality
04
Outsourcing of rental-dispute services
Sharjah City Municipality
05
Outsourcing of the Sharjah City Municipality drawing studio services (Engineering Sector)
Sharjah City Municipality
06
Outsourcing and management of the Medical Fitness Centre – Al Sajaa
Sharjah City Municipality
07
Outsourcing and management of the Al Thiqah Medical Fitness Examination Centre – Industrial Area 5
Sharjah City Municipality
01
Licence issuance — new and renewal
Sharjah Economic Development Department
02
Sale and incorporation contracts
Sharjah Economic Development Department
03
Issuance of warehouse and showroom permits
Sharjah Economic Development Department
04
Signboard permits
Sharjah Economic Development Department
05
Promotional advertisements and discount sales
Sharjah Economic Development Department
01
Notary Public
Ministry of Justice and the Courts
02
All court services
Ministry of Justice and the Courts
03
Family Court
Ministry of Justice and the Courts
04
Legal consultations
Ministry of Justice and the Courts
05
Legal translation
Ministry of Justice and the Courts
01
Tasheel
Ministry of Human Resources and Emiratisation
02
Tawjeeh
Ministry of Human Resources and Emiratisation
03
Tawafuq
Ministry of Human Resources and Emiratisation
04
Tadbeer
Ministry of Human Resources and Emiratisation
Daily operating scale
The auditing of identity transactions has been outsourced to a dedicated team of 150 staff, with a daily audit rate of 32,000 transactions.
Government entity marks
Government entity
Sharjah City Municipality
In strategic partnership with Sharjah City Municipality, services have been developed through analysis and study, process redesign, and the capture of customer opinions and feedback — raising service efficiency and quality to the highest levels of customer satisfaction and happiness. The following contracts have been successfully concluded:
