Our Services
Systems & Technical Solutions
The Injaz System — its feature set covers the management of day-to-day operational transactions
Service details
Operations
- Managing services and electronic requests, with completion tracked end to end through an interactive interface linking the company's representative, the Injazat representative, and the customer or employee
- Managing customer and employee invoices — covering invoices, service data, invoice-related reports of every type, and customer discounts
- Customer voice (complaints, suggestions, and enquiries)
- A database with periodic alerts on the validity of official documents and other personal information
- Official-document management (interactive-screen alerts on validity periods for documents of every type)
Duties & Responsibilities
- Printing, renewing, amending, and issuing work permits of every type, residence visas, Emirates IDs, and employee medical examinations — verifying that every required condition and document is in place
- Printing and processing government and non-government services across the various authorities
- Coordinating medical examinations, biometrics, and appointment bookings, and following up with the employee
- Issuing, renewing, and cancelling all trade licences and tenancy contracts and everything related to them — in coordination with the authorities concerned — together with vehicle transactions
- Managing and processing employees' family transactions through requests submitted in the system