Systems & Technical Solutions

The Injaz System — its feature set covers the management of day-to-day operational transactions

Service details

Operations

01
Managing services and electronic requests, with completion tracked end to end through an interactive interface linking the company's representative, the Injazat representative, and the customer or employee
02
Managing customer and employee invoices — covering invoices, service data, invoice-related reports of every type, and customer discounts
03
Customer voice (complaints, suggestions, and enquiries)
04
A database with periodic alerts on the validity of official documents and other personal information
05
Official-document management (interactive-screen alerts on validity periods for documents of every type)

01
Printing, renewing, amending, and issuing work permits of every type, residence visas, Emirates IDs, and employee medical examinations — verifying that every required condition and document is in place
02
Printing and processing government and non-government services across the various authorities
03
Coordinating medical examinations, biometrics, and appointment bookings, and following up with the employee
04
Issuing, renewing, and cancelling all trade licences and tenancy contracts and everything related to them — in coordination with the authorities concerned — together with vehicle transactions
05
Managing and processing employees' family transactions through requests submitted in the system

The category in figures